FAQ
Based on future content, we have already provided some answers for Frequently Asked Questions, based on our experience managing product-based websites. Please check this page periodically as we will update as we get more questions sent to us. Thanks!
I just signed up, but can’t find my members login details
Your login details have been automatically emailed to you in your member's welcome message.
Please check that the email isn’t spam blocked or in your junk mail folder. When you do find it, add the email address to your ‘safe senders’ list!
What is your return policy?
For digital orders, we will have a 60-day money-back guarantee. For physical products, we accept returns within 60 days of placing your order. All returns need to be sent to GEH Studios Returns, 4283 Express Lane
, Suite 6572-415 Sarasota, FL 34249.
How long will it take for my package to arrive?
Digital orders are delivered immediately after purchase and are also emailed to you. You may want to check your spam folder to ensure your login details have not been emailed there.
Physical product orders will be dispatched in 3-5 working days. Your package will be sent with USPS and can take up to 21 days and you will be sent a shipping notification once your parcel has been dispatched which will contain your tracking information.
How much is shipping and handling?
For all US orders, the shipping and handling costs are around the range of $8.25, for all Canadian orders, $14 and international orders $25.